MetroPCS Support and FAQs
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Frequently Asked Questions : Signal Booster
What is a signal booster?
A signal booster is a device that helps to extend the cellular coverage footprint in areas of weak or poor coverage.
Why do I have to register?
To ensure signal boosters are not interfering with cellular coverage the FCC has mandated signal boosters be registered with carriers. Additionally, users are required to register their boosters prior to use. All carriers allowing the use of signal boosters on their network must provide a registration system so consumers can register the address of where the booster is used. Registration must be made available by March 1, 2014. The carrier can then use this information when troubleshooting network issues. In the event a booster is causing problems on the network registration helps carriers identify and locate the booster. Registration helps to protect consumers and carriers by streamlining network troubleshooting ensuring a positive signal experience.
What data is collected for registration and how will it be used?
How do I register?
If you are a MetroPCS customer who received a booster, you are already registered to the address where the device was shipped. If you purchased your own booster or have moved from the original, access the Signal Booster Registration Tool.
Where can I find more information?
More information on the FCC requirements can be found at http://wireless.fcc.gov/signal-boosters/index.html.