To ensure a continuing supply of new telephone numbers, the Pennsylvania Public Utility Commission has approved an all services overlay for the Philadelphia and its surrounding area. The new 445 area code will be “overlaid” or superimposed over the area now served by the 215 and 267 area codes.
What is an Area Code Overlay?
An overlay is the addition of another area code (445) to the same geographic region as existing area codes (215/267). This overlay does not require you to change your existing area code or phone number or how you dial your calls. Continue to make calls using 10-digits (Area Code+ 7-digit telephone number) within and between overlay area codes 215, 267 and the new 445.
Who will be affected and when will the change begin?
Beginning March 3, 2018, customers in Philadelphia and its surrounding area with a 215 or 267 area code who request new service, an additional line, or in some cases, move their service, may be assigned a number in the new 445 area code. The 445 area code will co-exist everywhere with the 215 and 267 area codes.
What will you need to do?
You should continue to identify your telephone number as a 10-digit number (Area Code + 7-digit telephone number), and include the area code when giving the number to friends, family, business associates, customers, etc.
You should ensure that all services, automatic dialing equipment, or other types of equipment recognize the new 445 area code as a valid area code, and continue to program telephone numbers with 10 digit telephone numbers. Some examples are: stored telephone numbers in contact lists in wireless phones, PBXs, fax machines, Internet dial-up numbers, speed dialers, call forwarding settings, voicemail services, medical alert devices, safety alarm security systems and gates, ankle monitors and or other similar equipment. Be sure to check your website, business stationery, advertising materials, personal and business printed checks, contact information, and your personal or pet ID tags to ensure the area code is included.
What will remain the same?
- Your telephone number, including current area code, will not change.
- The price of a call, coverage area, or other rates and services will not change due to the overlay.
- What is a local call now will remain a local call regardless of the number of digits dialed.
- You will continue to dial 1+ area code + telephone number for all calls to other area codes (outside of 518 and 838).
- You can still dial just three digits to reach 911.
- If 211, 311, 411, 511, 611, 711 or 811 are currently available in your community you will still dial these codes with just three digits.
Who may you contact with questions?
If you have any questions regarding information provided in this notice, please call MetroPCS at 1-888-8METRO-8 or access www.metropcs.com for more information. You can also visit the Pennsylvania Public Utility Commission’s website at http://www.puc.state.pa.us/consumer_info/telecommunications/area_codes.aspx for further information.