Contact Us | Customer Service & Support | MetroPCS®

Online Payments



Sign into My Account and go to ewallet to set up AutoPay today!

Don't have My Account?
Register today 

My Account

Sign in or register for My Account to make a payment in minutes.

Don't have My Account?
Register today 

Express Pay

Quickly make a one-time payment without signing in to your account.

By Phone


Customer Service

888-8metro8 (888-863-8768)
*611 from your MetroPCS phone

Make a Payment

*99 from your MetroPCS phone
888-8metro8 (888-863-8768)

Mail-in Rebates

Contact Young America at

Premium Handset Protection

Contact Asurion at

In Store


Visit a MetroPCS store for information on devices and services, or to make a payment for access to:

  • Store assistance
  • Store Payment Machine
  • Drop box
  • Authorized Payment Center

By Mail


PO Box 5119
Carol Stream, IL 60197-5119

*Please write your service account number on your check.


PO Box 601119
Dallas, TX 75360