Contact Us | Customer Service & Support | MetroPCS®

Online Payments

AutoPay

Sign into My Account and go to ewallet to set up AutoPay today!

My Account

Sign in for My Account to make a payment in minutes.

Express Pay

Make a one-time payment without signing in to your account.

By phone

Customer
Service

888-8metro8 (888-863-8768)
*611 from your MetroPCS phone

Make a
Payment

*99 from your MetroPCS phone
888-8metro8 (888-863-8768)

 

Premium Handset
Protection

Contact Asurion at
1-866-862-3397
www.myMetroPHP.com

In store

Visit a Metro™ by T-Mobile store for information on devices and services, or to make a payment for access to:

  • Store assistance
  • Store Payment Machine
  • Drop box
  • Authorized Payment Center

By mail

Payments

Metro by T-Mobile
PO Box 5119
Carol Stream, IL 60197-5119

*Please write your service account number on your check.

General

Metro by T-Mobile
PO Box 601119
Dallas, TX 75360