Music Bundles FAQs

Click on a frequently asked question below.

How do I download ringtones and wallpapers directly to my phone?
How do I add funds to my MetroConnect account to buy ringtones and wallpapers?
How much does a ringtone and wallpaper cost?
How do I know if my phone is capable of downloading ringtones and wallpapers?
How long should it take for the text message to arrive after I have purchased a ringtone or wallpaper from the online storefront or www.metropcs.com?
What should I do if I received the text message and clicked on "Buy", but was not able to locate the ringtone or wallpaper in my phone settings?
Can I preview the ringtone or wallpaper before choosing to buy it?
How do I assign ringtones to specific callers?
Can I move the ringtones and wallpapers on my phone to a different phone?
Is there a limit to the number of ringtones and wallpapers I can have on my phone?
What should I do if I get the message "We're sorry. The phone you selected is not compatible with the product you are trying to purchase. Please select a different phone model."?
What happens when I receive a phone call during a ringtone or wallpaper download?
I bought and downloaded a ringtone but now I don't want it. How do I get my money back?
How many realtones do I get each month?
When do my Realtones Bundle credits refresh?
Will my credits roll over to the next month if I do not use them in the current month?
Can I still buy a tone if I do not have any credits?
How do I know how many Realtones credits I have left?
How many GreetMe Tones do I get each month?
When do my GreetMe Tones Bundle credits refresh?
Will my credits roll over to the next month if I do not use them in the current month?
Can I still buy a tone if I do not have any credits?
How do I know how many GreetMe Tones credits I have left?

MetroPCS

Music Bundles FAQs