Overview

What is MetroNavigator?

MetroNavigator is a BREW application that allows you to locate places, get directions to any destination, and to get a map of a location. Directions are provided as turn-by-turn navigation, with audible prompts when you are approaching a turn.

How can I get MetroNavigator?

MetroNavigator is available in the Mobile Shop. Click on @Metro. Click on the shopping cart icon or catalog to enter the Mobile shop. A 30-day trial is available. Click ok to download. After download there will be a prompt that the "app installed successfully. Would you like to run it."

How do I set up MetroNavigator?

The first time you launch MetroNavigator, you will be asked to accept an End User License Agreement. After this, you will be able to set up your privacy settings. Lastly, MetroNavigator will remind you to turn the location setting to Location On.

Where can I use MetroNavigator?

MetroNavigator will work anywhere within the MetroPCS data network coverage area.

Can I use MetroNavigator indoors?

Yes. You can do both local searches and mapping indoors. Navigation requires you to be outdoors.

How much does MetroNavigator cost?

Please visit Rate Plans to find out which plans include MetroNavigator.

Is there a free demo?

Yes, there is a 30-day free trial

Privacy Management

How can I tell if my phone is enabled to get my location?

If the location icon on the status looks like this , your phone is enabled to get your location. If it looks like this , your phone is not enabled to get your location, and MetroNavigator will not work correctly. Not all phones display the icon on the main screen.

How do I enable my phone to get my location?

The following steps indicate how to set up your phone to be able to get your location

1. Press the OK button
2. Scroll to Settings
3. Scroll to Location and press OK
4. Scroll and select Location On and press ok. For some phones the icon on the status bar will change to .

If I turn Location On, can anyone find my location?

No. MetroPCS values your privacy, and has taken many steps to ensure that your privacy is protected. Turning Location On will not allow anyone to determine your location.

If I turn Location On, will they still be able to find me if I dial 9-1-1?

Yes. 9-1-1 operators will be able to locate you regardless of whether the switch is set to "E911 Only" or "Location On".

Navigation

What happens if I miss a turn, or if I know a better way?

If you miss a turn, or if you go off route, MetroNavigator will automatically contact the server and download new directions.

Can I place a call while navigating?

Yes. At any time you can press the Send key and place a call. You can call your destination, someone in your phone book, or dial any number.

Navigation will be suspended during the call. At the end of the call, MetroNavigator will determine your location and will continue navigating to your destination. Note that it may be necessary for MetroNavigator to contact the server to update the directions.

What happens if I receive a call while navigating?

Navigation will be suspended during the call. At the end of the call, MetroNavigator will determine your location and will continue navigating to your destination. Note that it may be necessary for MetroNavigator to contact the server to update the directions.

The directions MetroNavigator gave me took me a way that the road wouldn't allow. Why?

Roads are constantly being added and changed. It takes awhile for these changes to be updated in the MetroNavigator databases.

Can I change the voice used in navigation?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select Navigation Preferences, then Voice Type. Use the Rocker Key to select the voice you want to use, and press OK to save the setting.

Can I change the way MetroNavigator routes my trip (fastest/shortest/simplest)?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select Navigation Preferences, then Trip Settings, then Route Type. Use the Rocker Key to select from "Fastest" (default) "Shortest" or "Simplest", and press OK to save the setting.

What is the effect on routing of the various Route Types (fastest/shortest/simplest)?

• "Fastest" routes are selected based on estimated travel time. They are faster to drive but can be longer in distance.
• "Shortest" routes are selected based on total travel distance. They can take longer to traverse due to speed limits.
• "Simplest" routes contain the fewest possible turns but may take longer to drive and may be longer in distance than other route options.

Can I ensure that a route is traversable by truck?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select Navigation Preferences, then Trip Settings, then Vehicle Type. Use the Rocker Key to select Truck and press OK to save the setting.

Can I get a route for bicycling?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select Navigation Preferences, then Trip Settings, then Vehicle Type. Use the Rocker Key to select Bicycle and press OK to save the setting.

Can I get a walking path?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select Navigation Preferences, then Trip Settings, then Vehicle Type. Use the Rocker Key to select Pedestrian and press OK to save the setting.

Can I tell the route to avoid highways, toll roads, and/or HOV (carpool) lanes?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select Navigation Preferences, then Trip Settings, then Avoid. Use the Rocker Key to highlight an option you want to change, and press Set (Left Soft Key) to toggle the option on or off. A checked box means that your routes will be calculated to avoid that type of road. When done, press OK to save the settings.

Can I change the sort of audio prompts used during navigation?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select Navigation Preferences, then Navigator Audio. Use the Rocker Key to select the sort of prompts you want to use, and press OK to save the setting.

How do I change the navigator volume?

From the main screen, select Options (Right Soft Key) and then Preferences. Select Navigation Preferences, then Navigator Volume. Use the Rocker Key to select the desired volume level for navigator audio prompts, and press OK to save the setting.

Can I alter how soon the next turn is shown?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select Navigation Preferences, then Show Next Turn. Use the Rocker Key to select whether to always show the next turn or only show it when it's nearby. When done, press OK to save the setting.

What are turn maps?

Turn maps are detailed maps of turns which give you a better idea of what to expect when making a turn.

Can I show/hide the turn maps?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select Turn Maps, then Download Turn Maps. Use the Rocker Key to choose whether to use the turn maps, and press OK to save the setting.

How do I make the turn map appear automatically at the turn?

From the main screen, select Options (Right Soft Key) and then Preferences. Select Turn Maps, then Show Map at Turn. Use the Rocker Key to choose whether to automatically show the turn map when approaching a turn, and press OK to save the setting.

Can I see the turn map and turn icon at the same time?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select Turn Maps, then Turn Icons on Map. Use the Rocker Key to choose whether to show the turn icon on the turn maps, and press OK to save the setting.

Navigation – Traffic Enhanced

What does the navigation screen tell me about my route?

The main navigation screen has been enhanced to provide more navigation information, including a summary of upcoming traffic, if traffic information is available. See the chart that follows.

What does the color bar at the bottom show?

The color bar is a traffic gauge that shows the projected impact of traffic on travel time. The sliding indicator on the color bar shows:

Does the traffic gauge show traffic for my entire trip?

The traffic gauge on the main navigation screen shows traffic delays for the remaining portion of the route. To preview traffic on individual road segments in the trip, press the right arrow key.

The traffic gauge is all grey. What does that mean?

Traffic flow information is not available for the route or the route segment.

What do the settings under 'Use Traffic For:' mean?

'Alerts Only', the default setting, monitors traffic for incidents and congestion along the route, and provides traffic alerts to the driver. 'Navigation' adds using traffic information to select routes that may avoid traffic. 'Don't Use Traffic' will cause the traffic gauge to appear grey and removes all traffic information.

I hear an announcement that says 'Traffic Incident Ahead in ….". Is it possible to see information about the incident?

Yes. Click on 'Options', and select 'Traffic Summary". Then, highlight the road segment with the traffic alert symbol and press OK to see incident details.

I hear an announcement that says 'Traffic Congestion Ahead in ….". Can I see the details about the delay?

Yes. Click on 'Options', and select 'Traffic Summary". Each road segment will show expected delays.

I hear an announcement that says 'Traffic Congestion Ahead in ….", yet when I look at the traffic summary, there are no details. Why?

Heavy traffic can result in slower speeds even though there is no specific incident.

Navigation – 3D and Top views

Is it possible to see other types of navigation displays while on a trip?

The Dashboard view is the default setting, but you can change this view to either 3D-Perspective view or 2D Top view by pressing 'Options', followed by 'Change View' or through Navigation Preferences in main menu options.

Alternatively, you change this setting through Navigation Preferences off of the main menu options.

Will MetroNavigator remember my view choice when I next use the product?

Yes! Unless you change the setting to another view mode, the application will keep using the view mode that you selected previously.

Does MetroNavigator use more battery life if the view mode is set to 3D or 2D?

Yes.

How frequently does MetroNavigator update the traffic conditions during navigation?

MetroNavigator receives updated traffic information every 5 minutes. However, if MetroNavigator detects an upcoming incident or severe congestion ahead, it will notify the driver instantly (does not wait for the 5 minute update interval) and in addition to notifying the user about the incident, it updates the traffic flow information, as well.

Detour

How do I get a detour?

During navigation, you can always press the 'Detour' to select the type of detour that you want. You can also ask for detour from the look ahead screens. For BREW phones, the Left Soft Key is labeled as 'Detour'. For smartphones, select 'Get Detour' from the options menu.

For the detour types, what is the difference between the selecting 'detour around congestion' and 'detour around incident'?

When you select 'detour around congestion', MetroNavigator looks for a road that avoids the specific congestions ahead on your route, which may or may not be result of an incident. When you select 'detour around incident', you explicitly select to detour around the location of the reported incident or incidents, and MetroNavigator looks for a new route that avoids the specific segment where the incident or incidents were reported.

If the setting 'Use Traffic For' is set to 'Don't Use Traffic', can I still ask for a detour?

Yes, you can ask for a detour regardless of the traffic setting, as you may want to detour for other reasons.

When I asked for detour, but MetroNavigator displayed both 'Detour' and 'My Route'. Why?

MetroNavigator allows you to preview the segments of the detour before you decide whether you want the detour or rather stay on your current route. If you are certain about the detour and just want to get the directions, press 'NAV' and MetroNavigator will display the new set of turn-by-turn directions.

Local Search

Do I need to select a category? Can I leave it as All Categories?

No, you don't need to select a category. If you leave the category as All Categories, MetroNavigator will search for any point of interest with the name entered in the 'What' field.

You can also search for everything near your current location. Simply leave the 'What' field blank. To search for all nearby restaurants, highlight the Category field and scroll right to the category list and select Eating & Drinking and leave the What field blank.

Can I do a Local Search beginning somewhere else?

Yes, simply change the starting location by modifying the Where field in the search. Scroll down to the Where field and then scroll right. Select the appropriate starting point.

The place I'm looking for doesn't appear in the results of the Local Search. Why?

Businesses come and businesses go. It takes awhile for the MetroNavigator database to be updated. We update the database every three months.

Gas Stations with Gas Prices

How do I use MetroNavigator to find the gas prices?

Use Local Search to search for gas stations. MetroNavigator displays the results sorted by distance.

When I look at search results, the first gas station on the list is not the closest – is the list sorted by distance?

Yes, the list is sorted by distance – however, MetroNavigator displays the gas station with the lowest reported price at the top of the list regardless of distance, for two reasons: first, you would not have to keep asking to see more results until you find the one with the lowest price; and second, the information on the first screen including the location and proximity of the gas station with the lowest price in your area, the average local price, and prices for the closest stations to you, collectively give you relevant information about local fluctuations, and help you find the best economical gas station, quickly.

Can I sort gas stations by price?

Unfortunately, gas prices are not available for a lot of gas stations; furthermore among those who report their prices, there is insufficient data for mid-grade, premium, diesel, and ethanol. Therefore, MetroNavigator does not offer the ability to sort stations by prices, because there is a high probability that the stations closest to you will not have prices, and it will not be helpful or useful to have a list with several stations at the end or beginning without prices.

How does the gas price information that MetroNavigator obtains, differ from gas price information offered by other mobile applications and web services?

All mobile applications and web services including MetroNavigator obtain their information from the same source: OPIS. MetroNavigator displays lowest and average prices to help users make better decisions, faster.

How up-to-date is the gas price information that is reported by MetroNavigator?

MetroNavigator obtains the gas price information daily; however, daily updates are not available for all gas stations; therefore, if the pricing information for any gas station has not been updated for 2 days, MetroNavigator does not display the old data.

I only see one price for each station in the search results screen. Which grade of fuel is being displayed?

The price for regular fuel grade is displayed in the search results. The prices for all grades are displayed in the search details screen.

I drive a diesel car. Can I see stations with diesel prices?

Yes, in Local Search, once you select 'Gas Stations' under 'Category', you will notice another field called 'Fuel type' where you can change the fuel type from 'Gasoline' to 'Diesel'.

My car also takes Ethanol. Can I see stations with ethanol prices?

Yes, in Local Search, once you select 'Gas Stations' under 'Category', you will notice another field called 'Fuel type' where you can change the fuel type from 'Gasoline' to 'Ethanol-85'.

Movie Search

If I select 'Now Playing', what does MetroNavigator search for?

Movies that are playing now in theaters around your GPS location, including all genres.

How far out in time does MetroNavigator search for movies?

Depending on what the attribute 'Showing' is set to, MetroNavigator displays performs the search differently:

• Now Playing: Lists what is playing in theaters at that time, around the location you specified. It is equivalent to one week's worth of movies from a Friday through the next Thursday, as most movies debut on a Friday. Nevertheless, MetroNavigator obtains a list of current movies, daily.
• Opening this week: Lists movies opening in theaters starting the upcoming Wednesday through Friday. Again, MetroNavigator obtains the list daily, to accommodate for any adjustments to the theaters playing the movie and the show times.
• Coming Soon: List movies opening in two weeks from today and changes every week. MetroNavigator updates this daily, nevertheless.

I know the name of the movie and just need to know what local theaters are showing it - where do I enter the movie name?

You can enter the name of the movie in the 'What' field.

In Movie Search, the default setting for sorting is 'Most Popular'. What does it mean?

This setting sorts movies based on the number of show times on any given day in that local area. If a movie is playing at three theaters in the same theater complex, it counts as three distinct show times.

Once I search for movies and get a list and find the movie that I am interested in, how do I see where and when it's being played?

Once you highlight the desired movie in the list, you can press 'Theater' to get a list of theaters and the remaining show times at each theater.

The detail page for some movies includes ratings. Who is rating the movies?

The ratings are provided by Chicago Tribune.

Event Search

If I select 'Events Near Me', what does MetroNavigator search for?

All types of events that are playing around your GPS location, starting today.

How do I just search for 'Concerts'?

Select 'Movies & Events' followed by 'Events' and 'Event Type' and then select the desired event type. The default setting is 'All Events'.

I do not see the specific event type that I am looking for. Does MetroNavigator only searches for the event types that are listed?

No! If you set/leave the 'Event Type' as 'All Events', MetroNavigator will search for all event types, including some types that are not explicitly listed under 'Event Types'..

I know the name of the event and just need to know where around me it is being performed - where do I enter the event name?

You can enter the name of the event or the performer in the 'What' field.

How far out in time does MetroNavigator search for events?

MetroNavigator shows the first ten local events of all types or the types that you specified; the results list may span over one or more days. As you ask to see more, MetroNavigator downloads more events in future and continues to go out further in time. MetroNavigator obtains an updated list of events, daily..

Once I see the event that I like, how do I see where it is being performed?

Highlight the desired event and then press 'View'.

Messaging

What is messaging?

Yes, MetroNavigator allows you to send your current location, local searches, recent searches, or any of your favorites by going to the Messaging Icon. In addition, you can add on a message very similar to a text message in your place message. To send a place message select the messages Icon and select "New Place MSG". Enter the recipient, place, and message, and then click ok to send.

Can I send my location to someone else?

Yes, MetroNavigator allows you to send your current location, local searches, recent searches, or any of your favorites by going to the Messaging Icon. In addition, you can add on a message very similar to a text message in your place message. To send a place message select the messages Icon and select "New Place MSG". Enter the recipient, place, and message the click ok to send.

How do I adjust the Place Message Volume?

The volume of the place message can be adjusted in two ways. One, select the "Messages" Icon and select RSK "Options". Go to Message Volume. Adjust as necessary. Two from the main menu go to RSK "Options"> "Preferences"> "General">"Message Volume">select LSK "Modify"> Adjust as necessary.

What happens when I receive one?

You will be prompted to view the message and upon viewing will launch MetroNavigator.

I am not receiving place messaging?

First, check your coverage. If you are in good coverage, go to "Message" click the (RSK) "Options" and select "Check New MSG." This will pull any pending messages to your phone.

Mapping

Can I get a map of any address?

Yes, you can display a map of any address within the US.

Can I pan and zoom the map?

Yes, you can pan the map by pressing the 5-way switch up, down, left or right. You can zoom the map by pressing the OK button, then scrolling left or right to the appropriate zoom level and pressing OK again.

How do I switch between English and Metric units?

From the main screen, select Options (Right Soft Key) and then Preferences. Select General. Use the up and down Rocker Key to select Metric Units and press Set (Left Soft Key) so that the box next to the option is checked for Metric units and unchecked for English units. Press OK to save the setting.

Can I make the Follow Me map keep North at the top?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select General. Use the up and down Rocker Key to select Heads Up in Follow Me. Press Set (Left Soft Key) so that the box next to the option is unchecked. Press OK to save the setting.

Can I make the Follow Me map put the direction I'm traveling at the top?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select General. Use the up and down Rocker Key to select Heads Up in Follow Me. Press Set (Left Soft Key) so that the box next to the option is checked. Press OK to save the setting.

Can I see how accurate my GPS reading is?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select General. Use the up and down Rocker Key to select Show GPS Accuracy. Press Set (Left Soft Key) so that the box next to the option is checked. Press OK to save the setting. When viewing your GPS position on a map, an oval defines the margin of error of your GPS reading, so that your actual location should be within the oval on the map.

Traffic Search

How does MetroNavigator display local traffic conditions?

MetroNavigator uses similar techniques used by mapping application in the web, by using green, yellow, and red overlays on roads to illustrate real time traffic flow conditions and the severity of the flow. If there are any accidents or severe congestion on the roads, MetroNavigator will overlay alert icons over the location of the reported incident.

What do the three colors green, yellow and red indicate?

The colors indicate the severity level based on the difference between the reported speed and the free flow speed for that segment of the road.

I selected 'Traffic' and then I selected a location, but I see nothing on the map. Does that mean there is no traffic in the area around me?

It means that there is no reported traffic around you. Real time traffic data is typically available for major arteries such as freeways, highways, and other major roads. You may need to pan around or zoom out to see the traffic conditions on the major arteries and roads that may impact your trip.

I set the 'Use Traffic For' setting to 'Don't Use Traffic'. Is that the reason I do not see traffic on a map?

No! The 'Use Traffic For' setting applies to navigation and planning trips and does not control the display of traffic conditions on a map.

I see traffic incident icons, on the map -how do I see the details about the traffic incidents on the map?

You can either press the number on the key pad associated with the traffic incident on the map to instantly see the details about that incident. Alternatively, you can press the 'Options' menu followed by 'List Incidents' to see a list of the incidents. Then highlight the incident that you are interested and press view to see the details of the incident.

As I zoom out, I see a message that says 'Zoom In for Traffic'. Why is that?

To make the traffic map usable, MetroNavigator displays traffic conditions at zoom levels where everything is legible.

Can I get traffic conditions to display on any map?

Whenever MetroNavigator displays a map, you can press 'Options' and 'Show Traffic' to see the traffic overlay on the map that MetroNavigator has already illustrated.

How frequently does the traffic information get updated?

MetroNavigator receives updated traffic information every 5 minutes.

Weather Search

How can I search for weather?

Press 'Maps & Traffic' off the main menu and select 'Weather'.

How often is the weather updated?

MetroNavigator updates weather conditions every half hour, even if there aren't any changes.

How many days does MetroNavigator have forecast information for?

MetroNavigator provides weather forecast for the next 6 days.

My Places

Can I save favorite places?

Yes, MetroNavigator allows you to store your Home address and Work address within My Places. In addition, you can save any search result, or any address you enter, into your favorites by selecting Options (right soft key) and then selecting Save to Favorites.

I looked for something a few days ago and want to find it again. How do I do this?

All of your recent activities are saved in Recent Searches. They are ordered from the most recent to the least recent.

How do I clear the list of recent searches?

While viewing any recent searches list, select Options (right soft key) and then select Clear Recent Searches.

General

How do I show/hide category icons when viewing Recent Searches or Favorites lists?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select General. Use the up and down Rocker Key to select Show Recent/Favorite Icons. Press Set (Left Soft Key) so that the box next to the option is checked to show the icons or unchecked to hide them. Press OK to save the setting.

Can I see the GPS coordinates while viewing a location's detailed info?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select General. Use the up and down Rocker Key to select Show Place Coordinates. Press Set (Left Soft Key) so that the box next to the option is checked. Press OK to save the setting.

Troubleshooting

Every time I launch MetroNavigator, it tells me, your handset location mode must be set to "Location On". Why?

The "Location On" setting allows your phone to get GPS. If your phone is set to E9-1-1 mode, the status bar at the top of your phone. If the icon looks like this , your phones is not enabled to get your location, and MetroNavigator will not be able to get your location. See the instructions above to see how to change this.

Why am I getting a "Could not process your request. Please try again. [2001]"?

It is possible that your phone is not in a good coverage area. You may not be getting service in the area where you are attempting to get a request. Move around safely and look for better coverage then attempt the request again.

Why am I getting a "Could not process your GPS request. Please try again"?

Make your location setting is set to "Location On." You may not be in GPS coverage area within the MetroPCS coverage area. Locate better coverage and retry your request.

How do I add funds to my Metro Connect Account?

Funds from your Metro Connect account will be used when you purchase an @metro application. To add money to your Metro Connect account simply dial*99 from your MetroPCS phone and follow the prompts

DOWNLOAD

1. Go to @Metro Mobile Shop
2. Select Catalog
3. Select @connected Folder
4. Select MetroNavigator