Yes. Any payment card available for a Monthly customer is also available for a By the Week customer. If the denomination is over $14, there will be a credit toward the next week's payment on the account.
By the Week service includes the same features as the $40 monthly rate plan.
No. Because MetroPromise is intended for newly activating customers, it is not available for By the Week customers who are currently active customers.
Yes. You have access to both the Extended Home Roaming and TravelTalk services. TravelTalk services will require money in MetroConnect. Read more about TravelTalk.
Yes. You can purchase Ringtones, wallpaper, games, etc. using your MetroConnect account funds.
You can sign up at any MetroPCS store, authorized dealer or by calling 888-8metro8 and pay via the current methods available (i.e. *99, online, at a store, etc...). The only payment option not available is Autopay.
No. The $14 price is all-inclusive of all applicable taxes and regulatory fees. $14 is $14.
Yes. You can change to and from Monthly, By the Week (BTW) and By the Minute (BTM) service plans. This can be done at any store or by calling 888-8metro8.
No. You cannot use Autopay for your By the Week service payment.
By the Week payments made at a MetroPCS company owned store, an Authorized Dealer location or on the web will not incur any additional payment fees. Other payment methods (Western Union, UDC, GreenDot, etc.) will incur a payment fee.
Yes. Monthly customers who change to By the Week can keep the same MetroPCS phone number.
Yes. By the Week customers can keep the same phone number if you pay for service on alternating weeks (one week "on" and one week "off") as long as you do not go 30 continuous days without paying.
A By the Week Customer who does not pay for additional service at the end of their week (weeks, if more than one week service was purchased) will be suspended and will only be able to make emergency calls as terrain, atmospheric conditions and coverage permits. Your account will stay suspended for up to 30 days and then be disconnected. When an account is disconnected, you will lose your number.
No. By the Week customer may only be on a single-line account.
Yes. By the week voicemail offers a 30 second greeting with space for 10 messages of 30 seconds duration each.
No. However, if you had MetroGUARD handset insurance prior to switching to By the Week, you can renew your MetroGUARD coverage when you return to a monthly Rate Plan.
No. You can, however, purchase Ringtones, Ringback Tones, wallpaper, games, and TravelTalk through MetroConnect.
Yes. By the Week customers can pay for more than one week at a time. Each week of service, however, must be paid in full in order to be active.
No. There are no refunds or days credit for unused portions of by the week service, or for by the week service not paid in full.
No. MetroConnect funds cannot be used to pay for By the Week service.
No. By the Week service is only available to existing MetroPCS customers. Current, active customers who would like to become By The Week customers can have their account changed by calling 888-8metro8 or going to a MetroPCS store.
You can use the same payment methods as you currently do for your monthly payments: Retail Store, Authorized Dealer, Payment Center, Online, or *99. The only option not available is Autopay.