MetroPCS Support and FAQ's
Frequently Asked Questions: My Extras

Is there a service document that I am agreeing to by signing up for My Extras?

Yes - please see our Terms and Conditions of Service section

When you first use your phone, you will be asked to confirm that you are over 13 years old and to accept TOS. We will then ask you to provide us with your zip code, gender and birth date so that we may serve content and offers from your area. If you do not immediately accept TOS, a message will remain in your recent Info and Offers Menu, allowing you to accept TOS at a later time.

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What kind of offers will I receive?

You will receive popular information like weather forecasts, current gas prices, trivia and sports scores, along with coupons and discounts from local and national businesses. You will also receive occasional messages from MetroPCS including helpful tips, discounts on MetroPCS products and services, and other special announcements.

What is MetroPCS My Extras?

It is a FREE application for your mobile phone or smart phone that allows you to receive information, deals and offers from MetroPCS, including interesting content, trivia, and other special offers.

How do I cancel My Extras?

For the downloaded version of MyExtras you may choose to simply turn off sound notifications or you may delete the application. You may also choose to contact customer support at myextrassupport@mobileposse.com where they can suspend your account. If you change your mind, you are welcome to re-enroll at any time.

If MyExtras was already on your phone when you purchased it then just enter MyExtras and go to 'options' under the main menu. From here you may choose to turn off all notifications and audible alerts. You may also choose to suspend your account by contacting myextrassupport@mobileposse.com.

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