MetroPCS Support and FAQ's
Frequently Asked Questions: MetroConnect

How do I find out how much money is in my MetroConnect account?

You can check your MetroConnect balance in My Account or by dialing *99 from your MetroPCS phone and following the prompts. Additionally, MetroPCS notifies you during any TravelTalk® call how much money you have remaining.

How will I know when I run out of money in my MetroPCS MetroConnect® account?

You can find out how much remains in your prepaid MetroConnect account by dialing *99 from your MetroPCS phone and following the prompts. Additionally, MetroPCS notifies you during any TravelTalk® call how much money you have remaining.

What is MetroConnect?

Each customer receives a MetroConnect® account upon activation. This account allows you to use additional MetroPCS cell phone services such as @metro, MetroWEB, MetroSTUDIO and more. You can add money to your account anytime you like; the balance carries over from month to month.