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Search results found for: customer service

For $3 per month get important voicemail messages wherever you are — in a meeting, at the game or in a noisy restaurant. Voicemail to Text is a fully automated service that converts your voicemails to texts and delivers them straight to your phone or email.To enable or disable the ability to view your voicemails using email, you can contact customer service at 888-metro8 or *611. You can also update your email address through customer service. [..]

 

 

1. What was announced May 1, 2013?We announced that MetroPCS and T-Mobile have officially joined forces. We believe things are only going to get better for you as we aim to provide you with more phone choices, more value and more coverage and resources now that we have combined MetroPCS and T-Mobile. 2. What does the combination of MetroPCS and T-Mobile mean for me? Nothing changes with your current service, plan, phone number or phone, or where [..]

 

 

Contact MetroPCS customer service by dialing 1-888-8metro8.

 

 

Yes. We have agents available to assist you 7 days a week, 24 hours a day. Call 888-8metro8 then follow the prompts and you will be directed to an agent.

 

 

No. If you dial 611 from your MetroPCS phone, the call is free, however this will only allow you to make a payment on your account. If you need help or information, dial 1-888-8metro8 from a landline.

 

 

Go to My Account or call customer service at 1-888-8metro8.

 

 

 

No, customers will not be able to use 611 in some of the Metro USA areas. Should you need customer service please dial 888-8metro8.

 

 

You will receive a one-month credit for fees paid for the MetroLINK service. Should you have additional questions please call MetroPCS Customer Service at 1-888-8metro8.

 

 

No. The phone payment service is offered for your convenience only and is one of many payment options available to MetroPCS customers.

 

 

First, verify that you are on a mobile phone with an unlimited plan that supports Metro411 premium directory assistance and that it has downloaded correctly. For further questions or troubleshooting, contact customer service by dialing *99 from your MetroPCS phone or 1-888-8Metro8 from any phone.

 

 

You will receive a text message that contains your confirmation number. We encourage you to keep this text as you will be required to provide the confirmation number in the event you have a question about your payment.

 

 

Credit card (MasterCard, Visa, American Express), ATM debit card (Star, Pulse, NYCE, ACCEL), and MetroPCS Payment Card.

 

 

Questions about payments made through metropcs.com, Customer Service, eWallet or *99 should be directed to the Payment Support Center at 1-855-224-2140. Please have your confirmation number and payment method ready. Payments made at anAuthorized Dealer or MetroPCS store should be directed back to the store.

 

 

If your service has been suspended for lack of payment, you can restore your service immediately by making a payment online or by calling *99 from your phone. You may also visit a MetroPCS store or Authorized Payment Center. Late payments may result in fewer days of service that month. If your service has been disconnected, you will need to reactivate your service through the ACTIVATE button online or by calling *228 from your MetroPCS phone. [..]

 

 

We offer several ways to make a payment. Metropcs.com: o    AutoPay is the easiest way to pay bill because it allows an automatic debit to be made each month to a debit/credit card. AutoPay is a payment method available in eWallet in My Account. o    My Account allows you to pay using debit/credit card or MetroPCS Payment Card. You'll have the option to store the debit/credit card information in eWallet so you won't have to re-enter it each [..]

 

 

We offer several ways to make a payment.Metropcs.com: o    AutoPay is the easiest way to make your MetroPCS payment because it allows an automatic debit to be made each month to a debit/credit card. AutoPay is a payment method available in eWallet in My Account. o    My Account allows you to pay using debit/credit card or MetroPCS Payment Card. You'll have the option to store the debit/credit card information in eWallet so you won't have to [..]

 

 

To make a payment with a credit or ATM debit card, have the following information ready:Your MetroPCS phone numberThe dollar amount you wish to payThe credit/debit number on the front of your card or the 10 digit PIN of your MetroPCS payment cardYour CVV2 security code. For MasterCard/Visa, it is located on the back of your credit card in the signature strip. It is at least 3 digits and is always printed AFTER your credit card number. For [..]

 

 

No. You do not need to contact MetroPCS. We will make the necessary adjustments on or before December 31, 2012.

 

 

You can reach MetroPCS at 888-8metro8 or by mail at:MetroPCS Wireless, Inc.PO Box 601119Dallas, TX 75360

 

 

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$89.00
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