How To Guide - Pay Your Bill
Once you have activated your service and chosen your desired features, your monthly
due date will be the same each month.
You will automatically receive a text message notification on your
MetroPCS
phone prior to the end of your billing cycle. This simply acts as a reminder to
pay your bill on time to avoid having your service suspended.
Unless you choose one of the optional billing reminders below, the text message
notification is the only “bill” reminder you will receive.
MyMetro
Live life at your own pace — manage your MetroPCS account wherever and whenever
with myMetro. View your account information, pay your bill, add features and more
directly from your mobile phone screen! Simply dial 611 and follow the instructions
on your phone. myMetro is free to use! Go To MyMetro
Billing Options:
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Auto Pay
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Automatic Deduction
Set up Auto Pay by contacting Customer Service. Dial *611 from your MetroPCS phone
or 1.888.8metro8 (1.888.863.8768)
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Free
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Take funds from the payment card on record 5 days before the due date
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Online through "Pay Your Bill" link
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Express Pay
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Free
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Within 2 hours
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Phone
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*99 |
$2.00 for wireless service; adding funds to MetroConnectSM
is free
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Within 2 hours
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Phone
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Customer Service
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$3.00
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Within 2 hours
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Mail
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Mail payments to: MetroPCS Wireless, Inc.
PO Box 5119
Carol Stream, IL 60197-5119
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Free
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Within 7-10 days
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Payment Location
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Over the counter
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$3.00
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Within 2 hours
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Payment Location
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Payment Machine
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$2.00 |
Within 2 hours
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Payment Location
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Drop Box in the MetroPCS Stores
(not available to all locations)
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Free
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Within 48 hours
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Payment Location
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Authorized Location
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Varies
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Within 2 hours
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