MetroPCS | Customer Support

Same due date each month
Automatic Text Message Notice – Your only bill unless you choose other options. Learn More.
MyMetro Feature allows you to view and pay your bill from your phone. Learn more.

Payment Places	How to Pay	Price per transaction	Payment Applied (time)
Auto Pay	Automatic Deduction Set up Auto Pay by contacting Customer Service. Dial *611 from your MetroPCS phone or 1.888.8metro8 (1.888.863.8768)	Free	Take funds from the payment card on record 5 days before the due date
Online through "Pay Your Bill" link	Express Pay	Free	Within 2 hours
Phone	*99	$2.00 for wireless service; adding funds to MetroConnectSM is free	Within 2 hours
Phone	Customer Service	$3.00	Within 2 hours
Mail	Mail payments to: MetroPCS Wireless, Inc. PO Box 5119 Carol Stream, IL 60197-5119	Free	Within 7-10 days
Payment Location	Over the counter	$3.00	Within 2 hours
Payment Location	Payment Machine	$2.00	Within 2 hours
Payment Location	Drop Box in the MetroPCS Stores (not available to all locations)	Free	Within 48 hours
Payment Location	Authorized Location	Varies	Within 2 hours