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T-Mobile Brand MetroPCS Recognized As J.D. Power 2014 Customer Champion

 

MetroPCS is part of an elite group of 50 U.S. companies to receive this distinction

 

BELLEVUE, Wash. – March 4, 2014  MetroPCS, a brand of T-Mobile US, Inc. (NYSE: TMUS), was  recognized this week as a J.D. Power 2014 Customer Champion for the second time — one of only 50 high-performing companies acknowledged for delivering service excellence.

 

MetroPCS, along with more than 600 top U.S. brands, was evaluated across five categories including its people, presentation, process, product and price.  The 2014 Customer Champions were identified and assessed based on key factors such as customers’ feedback, opinions and perceptions, gathered from J.D. Power’s syndicated research in 2013.

 

“At MetroPCS, we’re laser focused on our customers and delivering the best service hands down,” said Tom Keys, COO and executive vice president.  “It’s this focus that has put us on an aggressive path to becoming the No. 1 prepaid brand in America.”

 

The honor reinforces the cornerstone of MetroPCS’ business model, which is providing customers with a range of affordable, reliable wireless products and services to match their needs and lifestyles.

 

 

About MetroPCS

MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on a nationwide 4G network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NYSE: “TMUS”), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers. For more information, please visit www.metropcs.com.

 

Media Contact:

Drew Crowell                                                                         T-Mobile US Inc. Media Relations GolinHarris for MetroPCS                                                       mediarelations@t-mobile.com

dcrowell@golinharris.com                                                       

972.341.2581             

 

For more information, please visit:

Details on rate plans and service features: www.metropcs.com/plans

Locate a store: www.metropcs.com/storelocator

MetroPCS Terms and Conditions of Service: http://www.metropcs.com/metro/tac/termsAndConditions.jsp?terms=Terms%20and%20Conditions%20of%20Service

Press resources: www.metropcs.com/presscenter 

Follow MetroPCS on Twitter: www.twitter.com/metropcs

Become a fan of MetroPCS on Facebook: www.facebook.com/metropcs 

View MetroPCS’ latest videos: www.YouTube.com/metropcs

 

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