Customer Service
Dial *611 from your MetroPCS phone or
1.888.8metro8 (1.888.863.8768)
Correspondence
MetroPCS Wireless, Inc.
PO Box 601119
Dallas, TX 75360
MetroGUARD Claims
866.862.3397
or http://www.phoneclaim.com/metropcs
Payments
MetroPCS Wireless, Inc.
PO Box 5119
Carol Stream, IL 60197-5119
Order Assistance
If you have a question about an existing order, please call the phone number listed in your Order Confirmation or Shipping Confirmation email.