MetroPCS My Account
Let us help you. Find out what you can do with MetroPCS.
Customer Survey
Here is an opportunity to give MetroPCS your feedback...
That's right. We're inviting our customers to take a short survey about our service. The survey should only take approximately 10 minutes to complete. Your opinions are important to us, so don't miss your opportunity to participate! Begin survey
express-pay
If you simply wish to make a service payment without viewing your bill, click here
For a complete listing of options on how to pay your bill please refer to the Pay Your Bill information in the How To Guide.
e-bill
With e-bill, MetroPCS customers have the ability to view their monthly bill online. You must sign up for this service in advance by calling customer service at 1.888.8metro8 or by going to a local MetroPCS store.
If you are already a registered e-bill user and would like to view your bill or make an online payment, click here
MetroConnectSM
To retrieve your MetroConnectSM balance or add money to your MetroConnectSM account, simply dial *99 from your MetroPCS phone and follow the prompts. You can also use the express-pay feature to add money while surfing the net!
For general information about MetroConnectSM, click here
MetroPCS Visa® Prepaid Card
To sign up or access your MetroPCS Visa Prepaid Card, click here
This card is issued by MetaBank pursuant to a license from Visa U.S.A. Inc.
Order Status
If you have a question about an existing order, please call the phone number listed in your Order Confirmation or Shipping Confirmation email.